Shipping policy

Handling Time

1 to 3 business days for order preparation and shipment (Monday to Friday). Please note that processing does not occur on weekends or public holidays.

Orders placed after 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles) or on Saturdays and Sundays will be processed on the following Monday.

Delivery Time

Once your order is shipped, the delivery time is 5 to 12 business days. Deliveries occur Monday through Friday.

Orders will be shipped directly to the address provided at the time of purchase.

You will receive a tracking number once your order is dispatched.

Important Information

Delivery may be delayed due to unexpected factors such as transportation issues, customs delays, or incorrect address information. In case of any issues, our team is ready to assist and provide updates.

Shipping Fees and Zones

Shipping Fees: We offer free shipping for all orders within the United States. No additional fees will be applied for deliveries within the USA.

Shipping Zones: We currently only ship within the United States.

Modify or Cancel an Order

You can modify or cancel your order within 2 hours of placing it by contacting us at hello@lexians.com. Once your order has been shipped, no changes can be made.

Order Confirmation and Tracking

For every order, you will receive:

  • An email confirming your purchase.

  • An email with a tracking number once your order is shipped.

You can check your order status anytime using the tracking number provided.

Average Delivery Times

  • Order Cut-off Time: 5:00 PM EST

  • Processing Time: 1-3 business days (Monday to Friday)

  • Shipping Time: 5-12 business days (Monday to Friday)

Our Delivery Partners

We work with the following reliable US-based delivery partners:

  • USPS (United States Postal Service)

  • UPS

  • FedEx

  • DHL Express

Shipping Costs

All our products are delivered free of charge. No minimum order quantity is required.

Contact:

Shop Name: Lexians 

Call us: +13074242052

Email : hello@lexians.com

Address : 71-75 Shelton St, London WC2H 9JQ, United Kingdom

Opening hours  : Monday to Friday: 8:00 am to 5:00 pm (GMT-08:00)
Saturday and Sunday: Closed

We do our best to reply to your e-mail within 1-2 days.